Request to our doctors

Ask our doctors

Describe which medicine or treatment you would like. A licensed doctor reviews your request personally and usually replies by email within 24 hours.

What happens next

Send your requestDescribe your concern. The request is free of charge and without obligation.
ReplyA licensed doctor reviews your details and usually replies by email within 24 hours, with follow-up questions if needed.
Personal offerIf a treatment is suitable for you, you receive an offer with the medicine, dosage and price. You pay securely via the link in the email.
Prescription and deliveryAfter your payment the doctor issues the prescription. An EU partner pharmacy ships your medicine on the next working day, in neutral packaging.

Medical emergency? Please call the emergency number 112 immediately (Switzerland: 144). Our online request is not suitable for emergencies.

Submit a request

Contact

First name

Last name

Email address

Phone

Delivery address

Street and house number

Address line 2 (optional)

Postcode

City

Country

Personal details

What is your biological sex?

Many medicines are only approved for one sex or from a certain age. The doctor needs both details to assess your request.

MaleFemale

What is your date of birth?

DayMonthYear

Your request

Please describe in as much detail as possible which medicine or which symptoms your request is about, how long you have had the symptoms and what you have already used. Please also mention other medicines, allergies and known conditions. The doctor will review your details and then ask you further questions by email.

Existing treatment

Is this a treatment you are already receiving? (optional)

Yes No

Your latest repeat prescription

Upload your latest repeat prescription here (not older than one year). The upload is optional. PDF, JPG or PNG are accepted, up to 8 MB.

I consent to my details, including details about my health, being processed so that the doctor can handle my request. More information in the privacy policy.

The request is free of charge and without obligation. You will receive a confirmation by email straight away.

Frequently requested treatments

HIV treatment
Access to HIV treatments from licensed doctors, including an individual initial consultation and discreet delivery via pharmacies in the EU.
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Antidepressants
Treatment with antidepressants is only started after a medical consultation, with the focus on the patient’s wellbeing, the protection of their privacy and adherence to the therapy.
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Infections and antibiotics
Antibiotics are dispensed after a medical review to ensure appropriate use and to protect patient safety.
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